Legal
Privacy Policy
Last updated: January 2025. FXH is committed to protecting your privacy.
1. Information We Collect
We collect the following types of information when you use our services:
- Contact Information: Name, email address, and any information you provide through our contact forms.
- Payment Information: Payment details processed through our third-party payment processors. We do not store full credit card numbers.
- Usage Data: IP address, browser type, pages visited, time spent on site, and referral sources.
- Communication Records: Emails, support tickets, and other correspondence with our team.
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and maintain our services
- To process payments and manage subscriptions
- To communicate with you about service updates, signals, and support
- To improve our website and services based on usage patterns
- To comply with legal obligations
- To detect and prevent fraud or abuse
3. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze site traffic and user behavior
- Improve site functionality and user experience
You can disable cookies through your browser settings. However, some features of our site may not function properly without cookies.
4. Third-Party Services
We use third-party services that may collect information:
- Payment Processors: For secure payment handling
- Analytics Providers: For website usage analysis
- Email Service Providers: For signal delivery and communication
- VPS Providers: For infrastructure hosting
These third parties have their own privacy policies. We recommend reviewing them before using their services through our platform.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us through our contact page.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.
9. International Transfers
Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact
For questions about this privacy policy or our data practices, please contact us through our contact page.